DBDS offers support and maintenance to our customers using the best tools and methodologies to help customers get maximum return on their ever-growing business critical applications. Our consultants take a proactive approach to software support by focusing on long-term functionality, stability, and preventive maintenance to avoid problems that typically arise from incomplete or short-term solutions. DBDS enables our customers to manage and constantly improve their application landscapes thus helping to maximize return for their IT Investment.

DBDS offers Application Transition, Support, Enhancements, Testing Services, and Project Management with a variety of coverage options including full 24 x 7. We work with our clients to recommend the right approach. We work as a team to create a seamless transition plan, using client computer systems networked to our office, or on-site at the customer’s facility. This transition plan may include a complete service level agreement, training requirements, escalation procedures, and a periodic review cycle.

Business Benefits and ROI

DBDS' customers have successfully achieved significant benefits through DBDS application management offering:

• Reduced cost of ownership through improving the administration of day-today processes and management

• Improved service through adopting best practice system management tools and proactive management of applications

• Improved ability by providing application management specialists that can rapidly evolve the systems to meet changing business needs.

DBDS Account Managers work closely with our clients and consultants to ensure our customers get the most out of their IT investment - delivering targeted process efficiencies driven by specific business goals.

Let us partner with your company to manage your critical Production Applications.